Enter the license number and business information you used upon registering QuickBooks, then click Next.
In fact, QB doesn't even bring up the dialog asking for the admin credentials in the current users session, as most other software does. Alternatives are either for an actual Admin to log into the computer to do the update, or to give the user the admin credentials and log out and back in as the computer admin user. A user with QB admin privilege should be able to update.
I had to log into the computer as the computer/domain administrator user, then it automatically installed the update when I launched QB 2019. I kept getting the message, "There is a new Quickbooks software update waiting for you". Once logged in I got the various dialogues about installing the update, which it appeared to do, but it didn't actually update. " I followed the steps described above short of uninstalling and reinstalling QuickBooks: single user mode, log on as QB admin. Users have been getting the "There is a new Quickbooks software update waiting for you" message, and "Looks like you don't have the required permission. If you have any additional questions or concerns, please let me know! Have a great day. You can let me know how the conversation goes by leaving me a Reply. Rest assured, they have the tools that will allow a screen-share to take place so they can do more troubleshooting and see the behavior to come up with a resolution. If the notification persists, then I recommend reaching out to our Desktop Support for further assistance. Once you've completed this process, log in to your Company File. When you’re finished, reinstall QuickBooks Desktop.If you don’t see this option, sign out and sign back into Windows as an admin (or a user with admin rights). Select Uninstall/Change and then Remove.From the list of installed programs, select the version of QuickBooks Desktop you're having problems with.Select Programs and Features or Uninstall a Program.Search for “Control Panel”, then open Control Panel. No worries, I'm here to walk you through every step of the way.
Write down your Product Year and Version.Īfter gathering the needed information, then we can start the Clean Install process.Download the installer for your version of QuickBooks.Hello there, you already ran an update to your QuickBooks Desktop, then we can perform some troubleshooting to put a stop to this notification.īefore we begin, we can gather your QuickBooks Desktop information from your Account Management Portal: